Privacy Policy
How we handle the information you send with an enquiry.
This legal text is published in English. German and French versions will be added once reviewed by counsel.
1. Controller
The controller for personal data processed through this website is:
- A&K Worldwide Enterprises FZCO (Free Zone Company)
- Premises 407-FZH 220, Floor 04, Sheikh Rashid Tower, Dubai World Trade Centre, Dubai, United Arab Emirates
- Email: contact@aok-enterprises.com
- Website: https://aktechparts.com
A&K TECHPARTS is a trading division of A&K Worldwide Enterprises FZCO and is not a separately incorporated legal entity. We supply business customers internationally; the sections below explain the position for visitors in the European Economic Area in particular, and we apply the same standards to enquiries from other regions.
2. Personal data we may collect
When you submit an enquiry or contact us, we may process:
- Name and company name
- Business email address
- Telephone or WhatsApp number
- Company website
- Country and industry
- Part numbers, manufacturers and quantities
- Target pricing and delivery requirements
- Messages and free-text notes you send us
- Uploaded Bill of Materials files and component lists
Our hosting and website infrastructure may also process:
- Technical browser information (browser type, device, operating system, language)
- IP address
- Consent preferences
- UTM campaign parameters and referrer information
- The date and time of a form submission
3. Purposes of processing
- Responding to component enquiries
- Preparing quotations
- Reviewing Bill of Materials files
- Communicating about availability and pricing
- Processing commercial orders
- Coordinating delivery
- Maintaining business records
- Preventing spam and fraud
- Improving website performance
- Marketing, only where valid consent exists
4. Legal basis (visitors in the European Economic Area)
- Consent — analytics and marketing technologies, and any marketing communication. Art. 6(1)(a) GDPR. Consent may be withdrawn at any time with effect for the future.
- Steps taken before entering a contract — reviewing your enquiry and preparing a quotation at your request. Art. 6(1)(b) GDPR.
- Performance of a contract — processing and delivering a confirmed order. Art. 6(1)(b) GDPR.
- Legitimate business interests — business correspondence, website security, prevention of misuse and maintenance of commercial records. Art. 6(1)(f) GDPR.
- Compliance with legal obligations — accounting, tax, customs and export-control requirements. Art. 6(1)(c) GDPR.
5. International data transfers
A&K Worldwide Enterprises FZCO is established in the United Arab Emirates. Personal data submitted by visitors in the European Economic Area may be processed in the United Arab Emirates and by service providers in other countries. Where required, appropriate contractual and organisational safeguards should be used.
You may request information about the transfer arrangements applicable to your data by writing to the address above.
6. Recipients and processors
Depending on the enquiry, the following categories of recipient may process data on our behalf or receive data where necessary:
- Website hosting provider
- Email provider
- CRM provider
- Form-processing provider
- Cloud-storage provider
- Analytics provider, after consent
- Advertising platforms, after consent
- Logistics and courier providers, where necessary for an order
- Professional advisers and authorities, where legally required
Part numbers, quantities and technical requirements may be shared with suppliers in order to price an enquiry. We do not sell personal data.
6b. The part selector
The parts you add to the enquiry list in the part selector are stored only in your own browser (local storage) until you submit an enquiry, send it by WhatsApp or clear the list. Nothing from that list reaches us before you send it.
7. Confidentiality of BOM files
Uploaded BOM files and component lists are used for quotation and commercial review. They should not be made publicly accessible and must be stored using restricted access.
Customers should avoid uploading information that is subject to export-control restrictions, national-security restrictions or third-party confidentiality obligations unless they are authorised to share it.
8. Retention
Enquiry and quotation records are retained only for as long as reasonably required for commercial follow-up, legal obligations, dispute prevention and business-record purposes. Records connected to a completed order are retained for the period required by applicable commercial, tax and customs law.
9. Your rights
Subject to the conditions of applicable data protection law, you may request:
- Access to your personal data
- Correction of inaccurate data
- Deletion of your data
- Restriction of processing
- Objection to processing based on legitimate interests
- Data portability, where applicable
- Withdrawal of consent, at any time and with effect for the future
Requests can be sent to contact@aok-enterprises.com. You also have the right to lodge a complaint with a competent supervisory authority, for visitors in the EEA generally the authority of your residence or place of work.
10. Security
We apply technical and organisational measures appropriate to the risk, including transport encryption for the website, access restrictions on enquiry data and BOM files, and limiting access to personnel who need it to prepare a quotation or fulfil an order. No transmission over the internet can be guaranteed to be completely secure.
11. Children's privacy
This website addresses businesses. It is not directed at children, and we do not knowingly collect personal data from children. If you believe a child has provided personal data, please contact us so that it can be deleted.
12. Cookies
Cookies and similar technologies are described in our cookie policy. No analytics or advertising technologies are loaded before consent.
13. Automated decision-making
We do not use automated decision-making or profiling producing legal effects concerning you. Quotations are prepared by people.
14. Updates
This policy is updated when our processing changes. The version published on this page is the one that applies.
15. Contact
Privacy enquiries: contact@aok-enterprises.com, or by post to the registered address above.
Last updated: 2 August 2026